‘Lean Startup’ Turns Traditional Business Model on its Head

By Sandy Nelson, Finance New Mexico team member

By Sandy Nelson, Finance New Mexico team member

Many innovators wouldn’t dream of launching a business without a plan and a pile of money, but that’s precisely the “lean startup” approach that advocates say is revolutionizing and democratizing entrepreneurship.

The methodology, introduced in 2011 by serial entrepreneur and startup coach Eric Ries, shuffles the traditional deck by putting the cart (the product or service idea) before the horse (the business organization), “selling” the wares before investing time and money building something that customers don’t really want.

If it sounds counterintuitive, it’s because the conventional business development template begins with a business plan, followed by a search for financial backing and recruitment of a core management team. Continue reading

Small-Business Champion Brings Lessons From Her Own Business Experiences

John Woosley

By John Woosley, New Mexico District Director, U.S. Small Business Administration

Julianna Silva was a small-business advocate well before she joined the staff of WESST and became the Albuquerque regional manager of the nonprofit business-development organization.

After earning a bachelor’s degree from the University of New Mexico’s Anderson School of Management, Silva worked in marketing for various nonprofits, including the Trust for Public Land in Santa Fe. In 1996, she left that job to help her husband with his handcrafted furniture venture. “I got my MBA by building that store,” she quipped.

On May 12, Silva will receive the Small Business Administration’s New Mexico Women in Business Champion of the Year award in recognition of her work at WESST helping other New Mexicans start and sustain businesses of their own. Continue reading

Character and Teamwork Keep Bus Company in the Family

By Matt Loehman, Development and Special Projects Coordinator, The Loan Fund

By Matt Loehman, Development and Special Projects Coordinator, The Loan Fund

The Silver City economy was thriving in 1996 when Christina Montoya bought her family’s bus company from her parents and continued its contract with the Cobre Consolidated School District to transport students. In 2001, Montoya approached The Loan Fund for money to finance the replacement of two of Montoya Transportation’s older buses.

When two Silver City bus companies announced they were looking for buyers, Montoya secured a loan with local AMBank to buy both fleets and assume their contracts with Silver City schools.

But just as Montoya’s business was expanding, the local economy contracted. Continue reading

Manufacturers Share Machines, Expertise With Outside Entrepreneurs

Claudia Serrano

By Claudia Infante, Projects Coordinator, New Mexico Manufacturing Extension Partnership

Any entrepreneur with a product idea or prototype can find someone to build it in New Mexico.

Two companies that do just that for a variety of clients are Marpac, a maker of devices that secure medical tubes and collars, and TEAM Technologies Inc., which designs and fabricates products that require advanced engineering and electronics.

Both Albuquerque companies opened their doors for New Mexico Manufacturing Day activities last fall and plan to participate again this year. Continue reading

Get a Handle on Gross Receipts Tax if Doing Business in New Mexico

By Finance New Mexico

By Finance New Mexico

Anyone who operates a business in New Mexico is familiar with the gross receipts tax, or GRT — a tax not on sales but on companies and people who do business here.

Unlike a sales tax, the GRT is imposed on the seller of property or services. It is not a tax the seller collects from the buyer and delivers to the state; it’s due even if the seller doesn’t charge the buyer. Continue reading

Businesses Have Stake in Enhanced Credit Card Security

By Missy Galle, Operations Officer, Los Alamos National Bank

By Missy Galle, Operations Officer, Los Alamos National Bank

Major credit card processors are imposing tougher security measures on credit card issuers in the industry’s ongoing efforts to combat credit card fraud.

These global standards — called EMV for Europay, MasterCard and Visa, the companies collaborating on the new system — include embedding computer chips into “smart” credit cards that offer greater security for point of sale (POS) transactions than the magnetic strips on traditional credit cards.

Many chip-embedded cards require a personal identification number (PIN) instead of a signature to complete the POS transaction and close the security loop; these “chip-and-PIN” cards are the norm around the world, though they’ve been slow to catch on in the United States. Continue reading

Real Estate Loans Help Business Owner Promote Community Health

By Metta Smith, Director of Lending and Client Relations, Accion

By Metta Smith, Director of Lending and Client Relations, Accion

Health is a common denominator of Deanna Montoya’s Belen businesses: the Extreme Fitness gym, which she started seven years ago, and the Enchanted Smiles dental practice, which opened in September 2013.

The lifelong Belen resident operates both businesses, leading Zumba classes at the gym and working as a dental hygienist at Enchanted Smiles.

Montoya’s passion for fitness is obvious to locals — whether they’re the other instructors she employs to lead spin, rip and circuit training classes at Extreme Fitness; the dentist, receptionist and part-time hygienist who work at the dental practice; or the people who’ve benefited from community fundraisers Montoya has hosted to help pay her neighbors’ medical bills or raise awareness about cancer. Continue reading

Teamwork, Flexibility Are Key to Managing Creative Employees

By Sandy Nelson, Finance New Mexico team member

By Sandy Nelson, Finance New Mexico team member

Managing creative people can be confounding to business leaders who prefer order and structure. But learning how to manage or lead “creatives” is critical to recruiting and retaining the natural nonconformists whose unconventional ideas can lead to transformative products and services.

The trick is to balance a business’s need for on-time, on-budget work with the nonlinear thinker’s need for challenge, risk and meaning.

Some companies have famously figured out how to foster a culture of creativity and profitability, whether they’re producing forward-thinking commodities (think Apple and Samsung), services (Google, Facebook), business models (Virgin Group), operational designs (Southwest Airlines) or manufacturing processes (Toyota). Continue reading

A Score That Matters: What FICO Means to Small Business Borrowers

By Finance New Mexico

By Finance New Mexico

When a business applies for a loan, the lender reviews the credit score of the owner or owners and uses that information to assess risk. While the score is only one metric of financial stability, it can determine whether the business gets the loan at all, how much it can borrow and what interest terms it can expect.

For that reason, business owners need to know their scores and maintain the highest possible number by paying bills on time or getting help to correct money-management problems. Continue reading

U.S.-Backed Loan Program Helps Businesses Buy Growth Assets

By Norma Valdez, Community Development Director, The Loan Fund
By Norma Valdez, The Loan Fund

Small companies often lease space before buying or building a property that allows them to expand or modernize. When they’re ready for that leap of faith, the U.S. Small Business Administration can help by underwriting a significant portion of any loan they need.

The SBA’s 504 loan program is a public-private partnership administered through a Certified Development Company (CDC) that helps small, independently owned companies secure the fixed assets — such as land, building and equipment — that they need to grow and be competitive.

Continue reading