New Mexico Businesses Start Big with Franchise Ambitions

Olo Yogurt Studio

Olo Yogurt Studio

By Finance New Mexico

Multinational franchises like McDonald’s and KFC started small and worked their way up the food chain over decades. That methodical approach to growth seems too slow for the owners of two Albuquerque businesses.

Before Olo Yogurt Studio opened its first store in 2010 and WisePies served its first pizza in 2014, the owners of both ventures planned to become franchises — and to waste no time doing it.

Olo Yogurt opened a second store — a carbon copy of its colorful original — within three years and was strengthening its brand for further expansion. Continue reading

Return on Investment Begins at the Drawing Board

By Finance New Mexico

By Finance New Mexico

Businesses invest lots of human and capital resources into marketing, asset purchases and outreach. Their goal is to generate the best return on every dollar spent, every hour worked and every keystroke made.

Return on investment, or ROI, measures how much money or other tangible benefits the business makes on every investment.

For example, if a business invests in a modern computer system to expand its reach and improve its service to Internet shoppers, the return on investment would measure how many new customers it gained and how much these newcomers spent. Continue reading

Bloomfield Businesses See Benefits of Lean Inventory Management

Claudia Serrano

By Claudia Infante, Projects Coordinator, New Mexico Manufacturing Extension Partnership

Irene Salasar of Twin Stars Ltd. and Cari Drake of Air Star Inc. had a business-to-business relationship for years but didn’t meet in person until both attended an October class on inventory control sponsored by the New Mexico Manufacturing Extension Partnership.

Salasar is the warehouse manager at Twin Stars, and Drake owns Air Star with her husband, Kenneth. Both Bloomfield businesses supply parts and services to the oil and gas industry, and both began working with Denise Williams, MEP’s local representative, to improve their inventory management systems.

Interventions began with site visits; separate classroom sessions on lean manufacturing principles helped managers and employees compare the inventory management ideal against their internal procedures. Continue reading

Learning to Negotiate With Suppliers Is a Business Art

By Sandy Nelson, Finance New Mexico team member

By Sandy Nelson, Finance New Mexico team member

Many businesses rely on suppliers or vendors for inventory, raw materials or services, and that makes contract negotiation skills essential to securing the best prices, terms and product quality. Becoming a skillful negotiator requires a business owner to know what his business needs and can do without and what materials costs are common in his industry. It also requires flexibility and a willingness to compromise — qualities that can lead to a sustainable business-to-business relationship.

Price isn’t everything: Sometimes getting the best price for a product requires a business to buy in volume or agree to inconvenient delivery schedules. Sometimes it means getting a product of lower quality. Not all businesses can afford this. Continue reading

New Model for Artists Borrows From Business

By Finance New Mexico

By Finance New Mexico

Making a name in the art world used to mean the artist toiled in obscurity and poverty, dependent on galleries and patrons to exhibit and champion his work. This notion — that artistic creativity and business savvy occupy separate worlds — was reinforced by art schools that taught students how to make art but not how to market or sell it.

An emerging, 21st century approach is that art making is a business and the artist should be at the controls — the chief executive officer of her own production and distribution network. This model borrows many ideas from the business world.

Get serious about sales. Artists should tear down the contrived wall between the creative and the commercial, because distribution of artwork is just as important as production. Continue reading

New Mexico MEP Helps Wood-Floor Manufacturer Expand Business’s Reach

By Ron Burke, Center Director, New Mexico Manufacturing Extension Partnership

By Ron Burke, Center Director, New Mexico Manufacturing Extension Partnership

When the 2000 Viveash Fire burned through 17 million board feet of timber on his family’s homestead above Pecos, David Old drew on his experience as a sawmill owner-operator to make the best of overwhelming misfortune.

The company David Old built from the ashes of his family’s fire-damaged forest is now a top-drawer manufacturer and global exporter of fine wood floors made from reclaimed wood harvested from private and public lands using environmentally sound forest-management standards.

Sheer grit and entrepreneurial flexibility helped Old and his family-owned enterprise transform crisis into opportunity. In recent years, the Las Vegas, N.M.-based venture welcomed technical and training assistance from the New Mexico Manufacturing Extension Partnership, a nonprofit organization Continue reading

Workplace Safety Materials Put Accent on Spanish Speakers

Caution posting

By Finance New Mexico

Spanish-speaking people have been part of New Mexico’s work force for hundreds of years. But the dramatic growth of this population — driven largely by immigration — and the anticipated growth well into the future underscore the urgency of culturally tailored workplace safety training.

The Census of Fatal Occupational Injuries has consistently shown higher workplace fatality rates for Hispanic workers than for workers from other racial or ethnic groups, and these rates are highest among Spanish speakers born outside the U.S. Hispanic workers also suffer higher rates of nonfatal occupational injury and illness. Continue reading

State Funds Give Businesses Access to Capital

Russell Cummins

By Russell Cummins, Executive Director and Investment Advisor, New Mexico Small Business Investment Corporation

Lots of small-business owners need cash to get their companies off the ground or pursue opportunities to build their client base. But some of those businesses can’t get loans from traditional sources that focus on established businesses.

These are the clients that the New Mexico Small Business Investment Corporation exists to serve. Since its creation by the Legislature in 2001, NMSBIC has distributed money from the Severance Tax Permanent Fund through its lending partner network to small businesses statewide.
Partner organizations apply their own underwriting standards when deciding which businesses to back, but they generally serve clients with a solid business plan, an ambitious owner or management team and a venture that seems likely to create jobs. Since 2004, the network has approved more than 3,000 loans to businesses in nearly every New Mexico community. Continue reading

Statewide Biz Calendar Promotes Business-Building Connections

By Holly Bradshaw Eakes

By Holly Bradshaw Eakes

New Mexicans never have to wonder where they can go to widen their professional networks or learn the skills that will grow their businesses or advance their careers.

The online Business Calendar — or Biz Calendar for short — offers the most comprehensive cache of information about the business events, workshops, meetings, certification classes and professional gatherings that are happening anywhere in the state today, tomorrow, next week and later in the year.

Public and private service providers use the collaborative web-based calendar to inform Continue reading

A Court for Every Conflict: Resolving Business Disputes in New Mexico

Stephen S. Hamilton

A clear, detailed contract with a dispute resolution clause is the best defense when a business and client disagree over performance or other conditions.

But even the most airtight agreement can’t inoculate a business from all potential conflicts with customers, partners or other businesses.

Simple arguments can be resolved through formal mediation or arbitration, but more complex disagreements require judicial intervention.

Different Courts for Different Conflicts

If a business believes a client or competitor has broken federal law, say, by infringing on a trademark or copyright, it can bring the case in state or federal court. Continue reading