Doing Business With State Benefits Government, Private Contractors

By Lawrence O. Maxwell, State Purchasing Agent and Director, New Mexico General Services Department

By Lawrence O. Maxwell, State Purchasing Agent and Director, New Mexico General Services Department

To serve the people of New Mexico, state government relies on goods and services provided by private-sector businesses. To ensure it spends taxpayer dollars responsibly and gets the best products at the best price, the state uses a competitive purchasing system.

Thousands of businesses each year participate in this $5 billion economy, selling the state everything from cars, trucks, pencils and supercomputers to support services for crime victims, architectural services and museum exhibits.

These businesses all start by learning how to navigate the procurement system — a set of procedures designed to protect public resources. The process isn’t complicated, but it can take time. Continue reading

Online Tool Helps Manufacturers Measure Themselves Against World-Class Standards

Claudia Serrano

By Claudia Serrano, Projects Coordinator, New Mexico MEP

New Mexico Manufacturing businesses that want to know how their performance stacks up against industry standards have a new tool to make that measurement — and it’s available at no cost.

The Manufacturing Performance Institute, in conjunction with the American Small Manufacturers Coalition and the New Mexico Manufacturing Extension Partnership, created the Next Generation Manufacturing Assessment Tool after surveying thousands of U.S. manufacturers in 2009, 2011 and 2013.

The biennial survey asks manufacturers what strategic benchmarks they use to measure their efficiency and effectiveness in six critical areas: human resources, supply-chain management, sustainability, process improvement, innovation and global engagement. Continue reading

Marketing to State’s Hispanic Population Requires Tailored Approach

By Amanda Molina, Public Relations Director, The Garrity Group Public Relations

By Amanda Molina, Public Relations Director, The Garrity Group Public Relations

Doing business in New Mexico requires an awareness of — and sensitivity to — the attitudes and preferences of people who identify as Hispanic or Latino, because this demographic represents a plurality of New Mexico’s population. Hispanics are 47 percent of the state’s residents — the largest percentage of any other racial or ethnic group.

In its annual statewide perception survey, the Garrity Group learned how Hispanics and Anglos feel about 17 industries and institutions and 14 professions and how people in both groups use different media for news, information and shopping. Continue reading

Accion’s Presto Loans Offer Quick, Affordable Credit to Small Businesses

By Alfonso Ramos, Loan Officer I, Accion New Mexico

Metta Smith, Director of Lending and Client Relations, Accion Albuquerque location

Metta Smith, Director of Lending and Client Relations, Accion Albuquerque location

Small businesses in need of a quick, modest-sized loan often have little choice but to turn to high-cost, yet easy to access, alternative credit products. But New Mexico business borrowers have a new option.

Accion had long been looking for ways to speed up the process of making microloans to borrowers who don’t qualify for loans from traditional lenders and need a relatively small amount of money to take advantage of a time-sensitive business opportunity. Accion also wanted to help businesses respond quickly when faced with an urgent need.

Almost a year ago, the nonprofit lender began piloting quick-turnaround “Presto Loans” of $8,000 or less with interested applicants. The pilot project was a success — with 285 loans totaling $939,000 — and Accion has recently cemented its offering of Presto Loans, moving toward Continue reading

Sustainable Practices Build ‘Triple Bottom Line’ in Business

By Celerah Hewes-Rutledge, Chief Operating Officer, New Mexico Green Chamber of Commerce

By Celerah Hewes-Rutledge, Chief Operating Officer, New Mexico Green Chamber of Commerce

Renee Frank is perfectly positioned to demonstrate that sustainable practices can improve a business’s bottom line and its “upper line” — its appeal to customers who want to do business with green companies.

Frank is a real estate agent and a certified “ecobroker” — the leader of Steinborn and Associates’ Smart Living Team and a founding member of the Las Cruces Green Chamber of Commerce.

Her job is to help clients choose wisely where and how they’ll live in a new home. Her mission is to help other entrepreneurs realize how quickly they’ll recover the costs of incorporating energy-efficient and sustainable features and practices by generating savings and attracting customers. Continue reading

Knowing the Difference Between Goals, Objectives Critical in Business Planning

By Finance New Mexico

By Finance New Mexico

In the world of business, it can be hard to distinguish between a goal and an objective, but the distinction is more than a matter of semantics. When discussing corporate strategy, the difference is critical.

While both are tools that business owners can use to compare where they are with where they want to be, goals represent that distant accomplishment and objectives are mile markers along the way. Goals can be as hazy as an image on the desert horizon, but an objective is fixed and measurable; it follows a series of steps or a timeline. Continue reading

Web Presence Begins With a Marketing Strategy

By Julianna Silva, Albuquerque Regional Manager, WESST

By Julianna Silva, Regional Manager, WESST

Building a business website is much like any other construction project: The better the foundation, the better the results — and the savings in time and money.

While laying the groundwork for an online debut, the business owner should consider how a website furthers the overall marketing strategy and how much of a website presence is needed to accomplish the company’s goals.

A simple, highly navigable website with key information is essential when starting out. If the foundation is laid correctly, the website can expand as the company grows. Continue reading

Furniture Maker First New Mexico Manufacturer to Earn B Company Status

By Finance New Mexico

By Finance New Mexico

At Dapwood Furniture, artisans craft tables and bed frames using wood grown and harvested from American forests that are certified as sustainable by the Forest Stewardship Council. An Albuquerque charity gets leftover wood to use in projects that benefit people in need, and some goes to people who rely on wood for winter heating.

The company hopes to convert its smaller byproducts — sawdust and shavings — into useful products, such as biochar — a type of charcoal used to improve soil and plant health.

Every aspect of the business, in fact, is seen through the prism of sustainability and social responsibility. Continue reading

Small Business Week Winners Include Family Restaurant Veteran

By Finance New Mexico

By Finance New Mexico

Angela Atencio-Sanchez grew up busing tables at her parents’ restaurant on State Route 76 in Española, and she was promoted to working the cash register before going off to college and a career as an assistant comptroller for Santa Fe Public Schools.

Today the daughter of El Paragua Restaurant founders Luis and Frances Atencio is the president of Las Brazas Enterprises — a company that owns and manages El Paragua and El Parasol restaurant in Española. The business was just named this year’s Family Owned Small Business of the Year by the Small Business Administration in New Mexico. Continue reading

Albuquerque Pair Elevates Production of Private-Label Products

Claudia Serrano

By Claudia Serrano, Projects Coordinator, New Mexico MEP

When Karen Converse of the New Mexico Manufacturing Extension Partnership met André and Keith West-Harrison, the Albuquerque men were manufacturing skin- and body-care products and marketing them to spas and salons from the garage of their Albuquerque townhome.

The self-described “chefs” used a KitchenAid mixer to blend their specialty natural and organic lotions, bath salts and balms. They then packaged and labeled the products for sale under their clients’ brand names.

When demand for their private-label products outgrew the pair’s minimalist operation, they contacted New Mexico MEP for help raising their production processes to match the business’s sophisticated marketing profile. Continue reading