Emad Elmaoued never thought he would be running a business providing disability services and support to the developmentally impaired community of New Mexico. He is now doing it with the help of SBA loans.
An alumnus of the University of New Mexico (UNM), Elmaoued earned a bachelor’s degree in biology and chemistry and became a teaching assistant at UNM. From 2010-2021, he owned Gigateks, a company that maintains and administers computer networks and related computing environments, including computer hardware, system software, applications software, and all configurations. When the opportunity arose to purchase ADID Care, Elmaoued was struck by its mission, and he acquired the business in 2017 with an SBA 7(a) loan.
ADID Care provides a variety of services to the developmentally impaired community of New Mexico. Supported Living, Family Living, Community Support, In-Home Support, Non-medical Transport, and Adult Nursing provided by ADID Care assist people with intellectual and developmental disabilities.
The company aims to empower individuals with special needs, advocating for inclusivity and independence through services and support in their homes or communities rather than in institutional settings. ADID Care operates 12 single-family residences with nursing staff assistance.
SBA and B:Side Capital Facilitate Improvements and Expansion
Under Elmaoued’s leadership, ADID Care has expanded and increased the level of care as well as efficiency. With a $1,550,000 SBA 504 loan through B:Side Capital in collaboration with Nusenda Credit Union, ADID Care was able to purchase a 12,258 square foot building. The loan enabled the company to establish a Dayhab Center and accommodate administrative staff, with plans to create 30-50 full-time jobs in the next two years.
Elmaoued’s technical background paved the way to Electronic Health Records (EHR), allowing ADID Care to transition completely to electronic documentation. This has increased transparency for individuals’ guardians, which improves care.
Employees have also seen the benefits. ADID Care is leading the industry in pay, providing one of the highest in the state, along with comprehensive benefits. The company always seeks to promote from within, enabling employees to increase their skills and reducing employee turnover in an industry where experienced employees are often difficult to hire and retain.
ADID Care’s mission is to enhance the lives of individuals with special needs and their families by providing comprehensive support, fostering inclusivity, promoting independence, and advocating for equitable opportunities. Elmaoued is driven by a commitment to empower individuals of all abilities to reach their fullest potential, nurturing a compassionate and inclusive community and advancing awareness and understanding of the unique challenges and strengths of those with special needs.
Elmaoued says achieving the mission comes with its own rewards. “I couldn’t imagine doing anything else. It is incredibly rewarding,” he said.
Learn more about ADID Care.
Small business loans guaranteed by the SBA can be found on this website. Learn more about SBA 504 loans here.
New Mexico nonprofit lenders that offer SBA 7(a) and/or SBA 504 loans include B:Side Capital, The Loan Fund, RCAC, LiftFund, and DreamSpring.
Clearinghouse CDFI and Century Bank also offer SBA loans. WESST offers SBA Microloans.