Process Equipment and Service Company, Inc. (PESCO) in Farmington believes in making an investment in people and relationships. That’s why the 50-year-old engineering, design and manufacturing company sends its newly-hired employees to workshops offered by New Mexico Manufacturing Extension Partnership (MEP). The investment has paid off; PESCO’s more than 400 employees understand that their input is valued and small changes they identify can make a big difference in customer service and employee satisfaction.

PESCO prefers New Mexico MEP’s lean manufacturing workshop, but that’s just one training offered to businesses every month.

The core of lean manufacturing management philosophy is the idea that resources not creating value for a customer in the form of a product or service are wasted. While the Toyota Production System (TPS) is a relatively modern example of lean management, improving efficiency in the production of goods and services is a centuries-old idea.