Jasper Welch, Director of the San Juan College Quality Center for Business

It might be the size of a “big-box” store, but the Quality Center for Business in Farmington deals in something more valuable than merchandise. Inside this 43,000 square-foot space reside the San Juan College Enterprise Center, San Juan Economic Development Service, Small Business Development Center and the Workforce Training Center — all sponsored or supported by San Juan College. The College facility is also home to the Enterprise Loan Fund, the SBDC grant-funded Procurement Assistance Office and more than a dozen small businesses now being incubated in these nurturing surroundings.

The multi-program facility is the only one of New Mexico’s seven business incubators to be organized as a one-stop resource center for entrepreneurs. (The state’s other incubators are the Santa Fe Business Incubator, NMSU Arrowhead Business Incubator, Los Alamos Small Business Center, Clovis Business Incubator and South Valley and WESST Corp business incubators in the Albuquerque area.)

Rather than creating a stand-alone business incubator, San Juan College 10 years ago partnered with public and private organizations to create a place where entrepreneurs could find all the resources an enterprising person might need under one roof. The college and the city had a common goal: to encourage business startups and expansions and diversify the region’s economy beyond the economic cycles of the oil and gas industry.

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Betsy Gillette, Director of Market Research & Planning, TVC

Entrepreneurs looking for funding and those just getting started should pay special attention to the marketing sections of the business plans they submit. This is where the most common mistakes — and the most outrageous assertions — are made. Typical errors include flawed appraisals of market need, market sizing, customer identification and branding.

Market need: This most basic element of a business plan is often woefully undeveloped. Unless a product or service provides tangible benefits to potential customers — at a cost that the customer considers a value — an entrepreneur has little chance of success. Continue reading →

Paul F. Goblet, financial advisor to the New Mexico Small Business Investment Corporation

The New Mexico Small Business Investment Corporation and its partners launched Finance New Mexico two years ago as a one-stop resource center for New Mexico entrepreneurs. An outgrowth of Lt. Gov. Diane Denish’s statewide small business tours, Finance New Mexico was intended to be a source of information and support to small business owners in need of information about how to start or build a business and where to find money to finance such a venture. Its overarching goal was to nurture the economy of New Mexico by promoting job creation and economic development, especially in the state’s rural areas.

The power of information:

Finance New Mexico was based on the belief that knowledge could empower the state’s would-be entrepreneurs. To that end, a Web site was created from which information could be disseminated through timely articles about the resources available to small-business owners.

The articles, written by experts from the financial services industry, are also distributed to the media for publication in community newspapers around the state, where most business people get their news. Past articles have covered such topics as how to start a business, surviving in a slow economy, obtaining a loan and how to attract equity investors.

As the initiative enters its third year, Finance New Mexico is coming up with ways that business people can interact online with authors of these articles through social networking and a comments board at the end of each article. Finance New Mexico is now on FaceBook and LinkedIn. Twitter tweets are sent when new articles are posted to the Web site and authors participate in discussions on LinkedIn.

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Monica Abeita, Regional Development Corporation for Northern New Mexico Connect

Jolene Jessie’s life philosophy, and the mantra that has made her successful in business, is “find a need and meet it.” In 1987, Jessie worked as a free-lance portrait artist in San Francisco and was asked to paint images of San Francisco Giants players on baseballs. “The Giants were my first clients,” she said. “They bought dozens of those baseballs.”

That’s where Jessie’s work in custom sports memorabilia began. Today, Jessie operates sportartist.com from her home in Chama, New Mexico. Her custom portraits are painted on jerseys, baseballs, bats, footballs and other collectibles. Jessie also has a successful business relationship with Upper Deck, the world’s largest baseball card company, for whom she produces high-end signed memorabilia.

As a member of the Chama Valley Chamber of Commerce, Jessie in 2008 met Christopher Madrid of LINK, which offers coaching and networking to small businesses and entrepreneurs in Rio Arriba County. It is one of five services offered to Northern New Mexico businesses provided by Northern New Mexico Connect, the principal economic-development and investment arm of Los Alamos National Security LLC and Los Alamos National Laboratory (LANL).

“Christopher and I began by brainstorming about my business, including potential growth, employees, legal structure, future partners, and other ideas,” Jessie said. “He then began networking me with resources based on my business needs.”

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Buying a franchise or becoming a multilevel marketing salesperson allows an entrepreneur to start a business without starting from scratch. Both provide opportunities to run a business using methods developed and used by a parent organization.

More than 35 percent of all businesses in the United States are franchises, including McDonald’s, Subway, Ace Hardware, various motel chains and auto dealerships.

Multilevel marketing companies such as Amway, Avon, Mary Kay and Shaklee Corp. use independent salespeople working on commission to get their products to consumers.

Not for everyone

The most obvious advantage of owning a franchise or being an independent product or service representative is that both setups offer instant name recognition and credibility and products that are familiar to consumers.

A person who opens a franchise — a franchisee — benefits from national or regional advertising and marketing done by the parent company. He or she is trained by the franchisor and given a manual that outlines company standards and operations. Multilevel marketing salespeople get similar resources and support materials.

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