Author Archives: Admin

MEP Workshops Help New-Hires Learn Company Culture

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Process Equipment and Service Company, Inc. (PESCO) in Farmington believes in making an investment in people and relationships. That’s why the 50-year-old engineering, design and manufacturing company sends its newly-hired employees to workshops offered by New Mexico Manufacturing Extension Partnership (MEP). The investment has paid off; PESCO’s more than 400 employees understand that their input is valued and small changes they identify can make a big difference in customer service and employee satisfaction.

PESCO prefers New Mexico MEP’s lean manufacturing workshop, but that’s just one training offered to businesses every month.

The core of lean manufacturing management philosophy is the idea that resources not creating value for a customer in the form of a product or service are wasted. While the Toyota Production System (TPS) is a relatively modern example of lean management, improving efficiency in the production of goods and services is a centuries-old idea.

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Businesses, nonprofits and governments eligible for Family Friendly Business Award™

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The City of Farmington and the City of Albuquerque have joined the State of New Mexico in receiving the Family Friendly Business Award™ in recognition of their family friendly workplace policies. Farmington and the State of New Mexico received Platinum level recognition (the highest), while Albuquerque was recognized at the Gold level. The awards are bestowed by Family Friendly New Mexico, a nonprofit organization that recognizes New Mexico businesses, governments and organizations that implement policies deemed friendly to working families.

Offering flexible work schedules is one method employers can support working families. Other family friendly policies include employer sponsored healthcare and retirement plans. Policies like telecommuting and job sharing have also been shown to help working families while at the same time provide employers with cost savings through lower real estate costs and reduced turnover.

In fact, studies show that employers benefit significantly when they take a family friendly approach. A recent study by Microsoft Japan demonstrated that productivity increased 40 percent after employees took advantage of an offer to work their typical weekly hours over a four-day week while still earning their five-day pay. Other research indicates that increased productivity more than makes up for the costs associated with implementing family friendly policies.

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New Mexico Seeks Manufacturers for Mfg Day 2019

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Students touring Insight Lighting in Rio Rancho. Article by Roger Makin.

Manufacturing is a key contributor to New Mexico’s economy, producing state-of-the-art electronics, industrial and residential building products, food and beverages, and a variety of everyday and seldom-seen components.

Economic developers are keen to attract manufacturers to the state because of the well-paying jobs that are created. Local leaders anticipate increased tax revenue, especially when local products are exported beyond city limits and bring new money into the community to enhance public services. Continue reading →

Coworking Space Helps Vet Build Gourmet Popcorn Business

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A decade ago, Roberto Mendez was broke, his real estate business wiped out by a devastating recession and his wife sidelined by a debilitating stroke. Today he runs a thriving family business built on his favorite snack food: popcorn.

“Ten years ago, life was hell,” said the owner of Albuquerque-based Cornivore. “We were trying to survive, so we would make a couple of hundred bucks here and there” selling homemade gourmet concoctions created in a kettle corn popper to friends and acquaintances.

Cornivore was a bootstrapped business, started with Mendez’s limited resources, as no one would lend to him at the time. First, he found a niche market—people willing to pay several dollars for a bag of fresh popcorn coated with natural flavors. Then he expanded his clientele beyond friends and family, experimenting with wholesaling and concession sales before landing a ready-made sales force in the fundraising market. Continue reading →

New Mexico Communities Featured in Economic Development Course

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By Paul Hamrick, Executive Director, CELab

The economic development field is rapidly changing and increasing in complexity. The New Mexico Basic Economic Development Course is designed to help community leaders understand legacy economic development approaches and become current with new program initiatives and best practices.

Held on the campus of Western New Mexico University in Silver City from July 21 to 25, the course is one of several offered by the New Mexico-based International Academy for Economic Development that prepares participants for professional certification by the International Economic Development Council.

The five-day course covers the core components of economic development, including business retention and expansion, recruitment, workforce development, real estate, finance, marketing, and ethics. Continue reading →

Build a Business with Relationships

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No one likes to feel hustled while shopping, whether it’s in a retail store or trade show booth.

To attract customers without brazen hawking or downright pushiness, businesses need to refine the art of the soft sell. That begins by making the store or trade show booth an intentional destination for people who are truly interested in what the business sells.

Create relationships

While any business would like to sell at least one product to every person who walks in the door, that’s the type of unrealistic goal that can turn sales reps into apex predators.

A long-term perspective toward potential customers focuses on developing a relationship that lasts longer than one transaction. It lays a foundation through attraction rather than persuasion. Continue reading →

Manufacturing Make-Over Reaps Rewards for Albuquerque Business

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C. Aaron Velasquez knew it was time to modernize the equipment and processes his family’s metal-plating business had used for four decades, but he wasn’t sure where to start.

An industry contact introduced him to New Mexico Manufacturing Extension Partnership (NM MEP), a nonprofit that trains manufacturers in lean principles, value-stream mapping and other methodologies that help businesses increase profitability and competitiveness.

Theta Plate, a second-generation, family-owned Albuquerque-based business, specializes in electroplating of precious metals for industrial and commercial uses, such as friction reduction and conductivity enhancement in electrical and computer components and applications that improve the radiance of costume jewelry. Continue reading →

NM FAST Program Propels Anti-Counterfeit Entrepreneur

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Roy Montibon worked with the New Mexico FAST program. Article by Jason Gibbs.

Heritage. Honesty. Respect for tradition.

These are keys to Roy Montibon’s work as CEO of Montibon Provenance International Inc. His mission to ensure the authenticity of Native American art has drawn support from New Mexico State University’s Arrowhead Center, the Small Business Administration, and the respect of collectors and artists alike.

In 2017, Montibon tapped into resources offered by the New Mexico Federal and State Technology Partnership (NM FAST) program to develop a system to prevent counterfeit merchandise from polluting the Native American art market. Shoddy knock-off merchandise not only devalues the market, but it devalues the work that honest artists produce and harms the overall market, he said.

“The financial impact is three-fold,” said Montibon. “Collectors are ripped off. Native artists are deprived of revenue from sales of work that is falsely attributed to them. And, because the fake work is of poor quality compared to authentic work, the perceived value of the artist’s work is diminished in the marketplace, which also has a detrimental effect on future generations who may be considering a career in the arts.” Continue reading →

Value Proposition is First Step Toward Market Success

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To stand out in a market saturated with consumer products and get the attention of consumers deluged with advertising appeals, an entrepreneur needs to offer a product or service with obvious benefits and unquestionable superiority over the competition.

That isn’t as easy as it sounds. The history of U.S. commerce is littered with countless products whose inventors misjudged the market’s appetite or need.

Getting a product or service to market begins with a value proposition: a sober evaluation of who the product is for, what need it will fulfill, what dissatisfies consumers about the products currently being used to fulfill that need and how the new product is a marked improvement. Continue reading →