Businesses, like people, need to grow to stay relevant — even if the owner wonders where she’ll find the hours to devote to something that already consumes every hour she’s not sleeping.
Golden Ink reached that pivotal moment in 2012, when I had to decide whether to build it or to prune and risk killing it. The 100-hour workweeks had become unsustainable, but I was loath to stifle the natural expansion of a business I’d worked so hard to build and hoped one day to sell.