WESST and Client Navigate Pandemic Problems Together

Amanda Davison, CEO of The Family Connection

When the novel coronavirus pandemic reached the U.S. early this year, many patients stopped seeking in-person treatment at The Family Connection, a mental-health provider with offices in Albuquerque, Rio Rancho, Los Lunas and Santa Fe. Even though the business was considered essential and thus permitted to operate during statewide shutdowns, cancellations escalated.

“Initially we were unsure of what it was going to look like,” said Amanda Davison, a licensed marriage and family therapist and company CEO. She and her 32 employees developed a hybrid approach, treating some patients in traditional settings and counseling others using online telemedicine platforms.

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DreamSpring Helps Salsa Manufacturer Meet Increased Demand During Pandemic

When the first wave of coronavirus hit the United States in early 2020, Arian Gonzales and her husband, Richard, didn’t know how the pandemic would affect their 20-year-old Albuquerque company and the employees who produce its award-winning salsas.

Fearful that Cervantes Food Products Inc. would be forced to halt production for two months and that they would lose their five employees, the couple contacted DreamSpring—a multi-state community development financial institution (CDFI) based in New Mexico—to apply for a Payroll Protection Program (PPP) loan.

The emergency loan allowed the Gonzaleses to keep paying their employees while the company spent available cash stocking up on jars, lids and other packaging that was expected to become scarce. And it’s a good thing they did because the company was deemed “essential manufacturing” under Gov. Michelle Lujan Grisham’s emergency order, and demand for its products quickly skyrocketed.

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Resources Target Veterans in Business

The Loan Fund enabled Santa Fe Exclusive Auto Repair to move into a more spacious location to help grow the business.

Jose Ocampo moved to the United States from Nicaragua as a child in 1980 after his family was granted political asylum.

After a tour of duty in the U.S. Marine Corps and a few years at the University of New Mexico, he set his sights on being an auto mechanic and eventually opening his own shop. He graduated from the Universal Technical Institute in Phoenix and moved to Santa Fe to work in a friend’s auto repair shop until he was ready to go solo.

Having his own business “was just something I wanted to do,” Ocampo said. After reaching that milestone at the age of 24, his next goal was to buy his own building, which would increase the value of his business and give him a tangible asset he could sell in the future.

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Small Size No Deterrent for Nonprofit Lender DreamSpring

Charles Riley obtained a DreamSpring loan for his “solarlite” business. Article by Roger Makin.

Entrepreneurs come in all shapes and sizes, but they all share a love of what they do and the desire to further their endeavors.

For Charles Riley of Carrizozo, entrepreneurship began at an early age. He built his first house at age 21 on land donated by his parents. It was at that time he also started building and selling furniture as a hobby.

While serving as a firefighter in Stratford, Connecticut, Riley simultaneously worked a full-time construction job. As he put it, “I loved the job as a firefighter, but it also had very flexible hours.”

At one point he owned an art gallery in Sun Valley, Idaho. But Riley’s path eventually led him to Carrizozo, New Mexico, where he offered to build a house for his daughter. The construction project became his when his daughter decided to move back to Vermont. Riley finished the house, moved in and stayed. Continue reading

Following the Signs to Small Business Success

Virtually everyone in New Mexico has seen signs made by P&M Signs. Article by Jason Gibbs.

You’ve seen the signs.

For nearly half a century, Phil Archuletta, the CEO of P&M Signs, has crafted signs for the U.S. Forest Service and the Bureau of Land Management. He got his start in 1970 in Ojo Caliente before opening P&M Signs in Mountainair in 1991. He now employs a dozen people in the rural community in Central New Mexico.

If you’ve toured a national forest, Archuletta’s signs likely guided your way. If you’ve seen the ubiquitous Smokey Bear fire danger signs in New Mexico, that’s his handiwork. Stopped to read a historical marker in the state? Yup, that’s his too.

The signs are produced in an 11,000 square-foot, $1 million facility in Mountainair. He’s designed and manufactured Forest Service road signs all over the country, “coast to coast,” he said. Around 70 percent of the signs in New Mexico are churned out of the giant, blue building in Mountainair with “lots of cars parked around it,” Archuletta said. He also holds a patent for the road closure signs used in the national forest and BLM lands. Continue reading

Loan Keeps Bakery at Top of Critics’ Lists

Pratt and Chris Morales in their Albuquerque bakery, Golden Crown Panaderia. Article by Sandy Nelson.

It’s one thing for a bakery to boast about its own tasty products, but it’s quite another for the publisher of a foodie blog to broadcast rave reviews from around the world and add a few superlatives of his own.

Gil Garduño, publisher of Gil’s Thrilling (and Filling) Blog, has eaten at more than 1,000 New Mexico restaurants over the past decade and calls Golden Crown Panaderia “the very best bakery in Albuquerque.” In a mouth-watering 2016 review, Garduño describes the artisan breads, pizzas and pastries that the family-owned, Old Town-area business has been making since 1972 and adds, “This humble Panaderia has been consistently ranked by TripAdvisor, the world’s largest travel community, as one of the top five out of 1,235 restaurants in the Duke City. Golden Crown receives similar praise from Yelp, while Lonely Planet, a French publication, calls Golden Crown ‘Albuquerque’s best place to eat.’ ” Continue reading

Entrepreneurial journey often misses financial mark

Guy Gaffney, Vice President of Credit at Los Alamos National Bank; Article by Damon Scott

Business owners and entrepreneurs get excited about their product and the market they serve. But to achieve long-term success, sooner or later they have to focus on a different critical area: their business finances.

Even when grants, initial sales or investments from family and friends have funded an idea from product development to market, most businesses will need financing in order to grow. If cash has been exhausted, the company’s financial position will be strained and its funding opportunities limited.

Guy Gaffney, vice president of credit at Los Alamos National Bank, has seen this situation many times during a decade with the bank. He encourages business owners to start the loan application process while they still have enough working capital to qualify for a loan. But just as important as cash, he said, is that the owner become financially literate. Continue reading

Define Need Before Applying for Business Loan

Cabra Coffee in Cedar Crest, New Mexico

Cabra Coffee in Cedar Crest financed growth through The Loan Fund

Most New Mexico entrepreneurs can’t start or operate a small business without occasionally borrowing money. And that requires preparation and a methodical approach.

It begins by identifying why the money is needed and the most appropriate loan to fulfill that need. It continues with finding a lender that offers optimal terms and fees for clients with the borrower’s credit score and financial resources and gathering documents the lender needs to review.

Define the need: Businesses may need loans for daily operating expenses or to build reserves, renovate a commercial building or buy equipment. The specific need typically drives the decision about what type of loan to shop for. Continue reading

Economic development bonds let governments help businesses

Toby Rittner wants to help communities leverage their limited financial resources to solve the needs of business, industry, developers and investors.

Rittner is CEO of the Council of Development Finance Agencies, a nonprofit organization that provides research, training and technical assistance to government entities that want to explore how bonds and other development financing tools can support and encourage public and private investment in infrastructure, redevelopment and other projects that benefit a community’s economy. Continue reading

SBA 504 Loan has Bakery-Cafe Baked in Success

by Damon Scott

If you whisk together hard work and passion and then throw in an effective loan program, your chances for small business success will likely be high. Those ingredients came together in Ruidoso, where Steven and Marie Gomez operate the Cornerstone Bakery & Cafe.

Cornerstone serves up a wide variety of bakery items — cookies, muffins, pies, cakes, and New Mexico traditional goods such as biscochitos — along with catering that supplements the full breakfast and lunch menu. The Gomezes were long-time loyal customers of the cafe before buying the business in 2010. Continue reading